DOTCOM™ Coin · Customer policies
Terms of service
Conditions for using the DOTCOM™ Coin store and placing an order.
Effective Date: 8 October 20261. Using this store
DOTCOM™ Coin sells coins, notes, collectibles, books and accessories. By placing an order you confirm that the contact and delivery information is accurate and that you are authorised to use the selected payment method. Customers under 18 should purchase through a parent or guardian.
2. Listings and availability
Review the description, photographs, condition, grade and price before ordering. Collectible assessments may involve judgement; ask us for clarification before purchase. Products are subject to availability. If a listing or pricing error prevents fulfilment, we will contact you and arrange cancellation and a refund of any payment received for the affected order.
3. Prices and payment
Prices and applicable delivery charges are displayed in Indian rupees at checkout. The final order total is calculated by the server. Online payments are processed through Razorpay. An order is ready for fulfilment only after payment is verified. Bank-transfer arrangements, where offered, require confirmation from the store.
4. Shipping, cancellation and refunds
The published shipping and refund policies apply to orders. Delivery estimates depend on the destination and carrier. Contact us before returning an item. The refund policy explains eligible issues, reporting steps and refund processing.
5. Responsible use and lawful purchases
Do not misuse the website, attempt unauthorised access or provide false information. Purchases and deliveries must comply with applicable laws and any restrictions relevant to the item. International shipping is not offered through the current India checkout. Contact us before requesting delivery outside India.
6. Customer rights and support
These terms do not exclude rights that cannot lawfully be excluded. Questions or concerns can be sent to vineetlundia@gmail.com or raised by calling +91 7003757419. Indian law applies, subject to applicable consumer rights and the jurisdiction provided by law.
7. Changes
We may update these terms for future purchases. The version published when you place an order applies to that purchase, subject to applicable law.