DOTCOM™ Coin · Customer policies
Shipping policy
Delivery charges, dispatch and support for your DOTCOM™ Coin order.
Effective Date: 8 October 20261. Delivery area and charges
The website checkout currently accepts delivery addresses in India. Delivery charges depend on the configured order-quantity bands and are shown in the checkout total before payment. Contact us before ordering if your location requires a special arrangement.
2. Dispatch and estimated delivery
Orders are prepared for dispatch after payment confirmation and address checks. We aim to dispatch available items within 3 working days of payment confirmation. Carrier delivery commonly takes 3–7 working days after dispatch, depending on the destination; estimates can be affected by holidays, weather and service disruptions. We will contact you if an order requires additional preparation.
3. Packaging and tracking
We package collectibles with care appropriate to their type. When an order is dispatched, its carrier and tracking reference will be added to the order record where available. For tracking assistance, email vineetlundia@gmail.com or call +91 7003757419 with the order reference.
4. Correct address and delivery issues
Provide a complete address, reachable phone number and correct PIN code. Contact us promptly to request an address correction before dispatch. If a parcel is delayed, lost, damaged or delivered incorrectly, contact us so we can investigate with the carrier. Eligible damage or incorrect-item claims are handled under the refund policy.
5. Additional arrangements
Any special courier, insurance or international-shipping arrangement must be confirmed with the store in advance. The website does not promise automatic transit insurance or a particular carrier for every order.